HE Course Officer (Part Time)

ABOUT UNIVERSITY CAMPUS OLDHAM

University Campus Oldham (UCO) is part of Oldham College and delivers higher education in the heart of the town, providing local access to university-level study.

Working in partnership with universities and employers, UCO offers a range of higher education programmes designed to help students progress into professional careers, further study, and leadership roles within their industries.

Our staff play a key role in supporting students to succeed in higher education, creating an inclusive and supportive learning environment where learners can develop the skills, knowledge, and confidence they need for their future.

ABOUT THE ROLE

We are seeking a committed HE Course Officer (Part Time) to support the effective delivery of College services and priorities.

An exciting opportunity has arisen at University Campus Oldham (Higher Education at Oldham College) for a Higher Education Course Officer within the HE Student Services team. The HE Student Services team provide a professional administrative support service for the Higher Education campus of the College, and are responsible for its central student administration. They provide initial advice and guidance to students throughout their Higher Education journey, from the point of their application through to graduation.

Our Student Services team are committed to supporting the provision of an excellent student experience, working closely with students, staff, internal departments, and external partners. As a Higher Education Course Officer, you would be responsible for the processing and maintenance of student records, dealing with front-line enquiries, and provide professional administrative support to ensure that all processes and services offered by the team operate efficiently and effectively. You will gain a good working knowledge of our information systems and student-related policies and procedures, and use this knowledge to provide effective and efficient administrative support.

Part Time, Term Time only role

(40 weeks per year, 17 hours a week, 0.4082 FTE)

Usual Working Days: Wednesday, Thursday and Friday

KEY RESPONSIBILITIES

In this role you will:

• Maintain accurate student records for admissions, enrolment, and assessment boards, ensuring compliance with policies and procedures.
• Serve as a first point of contact for students, staff, and visitors, providing initial advice and guidance to support students’ needs.
• Support key events, such as enrolment, induction, and graduation ceremonies.
• Support examinations, including invigilation.
• Draft and manage student communications, including letters, emails, and other correspondence.
• Provide secretarial support at student-focused meetings, including preparing agendas, taking minutes, and ensuring follow-up actions are completed.
• Oversee the processing of bursaries, scholarships, and other student funding arrangements.
• Use IT systems and software to manage student data, produce reports, and streamline administrative processes.
• Demonstrate a flexible and proactive approach to supporting colleagues in other areas during busy periods.
• Carry out duties in line with College policies and procedures, including safeguarding and equality commitments

SKILLS AND EXPERIENCE

We are looking for someone who can demonstrate:

• Previous experience of assisting the students (or the public) in a customer service environment
• Strong administrative and organisational skills, with the ability to work independently and as part of a team.
• A high level of accuracy and attention to detail in all aspects of work.
• Excellent communication (written and verbal) and interpersonal skills, with the ability to liaise confidently at all levels within the institution and beyond.
• Strong IT skills, including proficiency in databases, spreadsheets, and email communication.
• The ability to manage multiple priorities effectively in a fast-paced environment.
• A flexible and adaptable approach to work, especially during peak periods.
• GCSE English & Maths.

Interviews to take place on 7th August 2026.

WHY JOIN US

We offer a supportive working environment with opportunities to develop and progress. Benefits include:

• 49 days’ holiday, supporting work–life balance, including 28 bookable days plus bank holidays, efficiency days, and Christmas closure
• Pension contributions of 16.8%
• Free counselling and wellbeing support
• Retail discounts through our benefits platform
• Enhanced family-friendly policies
• Paid special leave
• Training and development opportunities
• Free breakfast Fridays
• On-site facilities including canteens and a day nursery
• Free parking and electric car scheme
• Cycle to work scheme

INCLUSION AND FLEXIBILITY

We are committed to equality, diversity, and inclusion and welcome applications from all sections of the community.

We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the essential criteria.

We support the Armed Forces Covenant and welcome applications from serving personnel, veterans, and military families.

Flexible working options may be available depending on the role.

SAFEGUARDING

The College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

This role is subject to pre-employment checks, which may include an enhanced DBS check, DfE barred list check, online searches, and references.

It is a criminal offence under the Rehabilitation of Offenders Act 1974 to apply for regulated activity roles if barred from working with children or vulnerable adults.

USE OF AI IN APPLICATIONS

We recognise that candidates may choose to use AI tools to support their application. If you do use AI, please ensure the information you submit accurately reflects your own skills, experience, and achievements. You may be asked to discuss your application during the recruitment process.

HOW TO APPLY

Please review the job description and person specification and submit your application by the closing date.

Join us and be part of a College where together, we invest in your future.